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Unity Cosmetics

Legal

Privacy Policy

Who we are

DS Cosmetics en Skincare B.V. (Unity Cosmetics), based at Botter 29-6, 8232 KH Lelystad, the Netherlands. Chamber of Commerce: 99636018.

What data we collect

When placing an order we collect: name, email address, phone number, delivery address and payment details (processed by Mollie). When signing up for the newsletter we collect your email address.

What we use your data for

  • Processing and shipping your order
  • Sending order confirmations and shipping notifications
  • Replying to your questions via the contact form or WhatsApp
  • Sending the newsletter (only with your consent)
  • Improving our shop and service

How long we keep your data

We keep order data for 7 years (legal retention obligation). We keep account data as long as your account is active. You can unsubscribe from the newsletter at any time.

Sharing with third parties

We only share your data with parties that are needed to process your order:

  • Mollie (payment processing)
  • PostNL / DHL / DPD (shipping)
  • Resend (transactional emails: order confirmation, shipping notification)
  • Amazon Web Services / SES (Frankfurt, EU) (marketing emails: newsletter and offers)

We never sell your data to third parties.

Marketing emails and newsletter

If you have subscribed to our newsletter or have been a customer with us, we may send you emails about new products and offers. These emails are sent via Amazon Web Services (Amazon SES) from our EU data centre in Frankfurt.

For our newsletter we use double opt-in: you first receive a confirmation email before we add you to the list. You can unsubscribe at any time via the unsubscribe link at the bottom of every email, or via the One-Click Unsubscribe button shown by your email client. Unsubscribing is immediately effective and is recorded irrevocably.

We track whether emails are opened and which links you click, so that we can improve the content and avoid irrelevant emails. This data is only visible to us in aggregate and is anonymised after 12 months.

Cookies

We use essential cookies for the functioning of the shop (cart, language preference). We only use analytical cookies with your consent in order to improve the site.

Your rights

Under the GDPR you have the right to access, rectify, erase and port your data. Contact us at [email protected].

Contact

Questions about this privacy policy? Email us at [email protected].